Tailored Individually Key Accessories

Question 1

About TIKA

Answer

TIKA is short for a Georgian name TINATINI. As a child, I personalised my own clothes and took classes in painting, macrame weaving, knitting and sewing. Initial studies in BA were followed by a brief career at the UNHQ in NY while attending evening classes for Master's Degree in Economics. A handcrafted gift to a colleague led to a job offer for a renowned Interior Designer, Mona Hajj in Baltimore, MD. But my eyes were set on Europe, rich in cultural heritage and history. Enentually, I've quit school and my job at the UN and moved to Florence, Italy, to attend Fashion Design Programme at Polimoda/FIT campus there. Later, I took an opportunity to do an internship in Costume Design at the National Theatre of Catalunya in Barcelona and worked for four years in this field. This experience had a major influence in shaping my ability to create from a wide range of materials and is still present in my work. Yet, before I would dedicate myself to purely creative expression, I've spent almost a decade working in Fashion Industry as a Merchandiser, International Buyer and Production Manager. First collection of handbags by Tika was aquired in 2001 by ARTIUM, Museum of Modern Art in Vitoria, Basque Country, Spain. Personally, I find myself effortlessly inspired by nature, art and personal qualities of my clients. Today, I work from an intimate atelier in Barcelona together with other artisans. From here, we offer tailored individually key accessories for clients and niche brands.

Question 2

Is it true that most handbags are individually tailored?

Answer

Absolutely.

Because we offer personalisation, from colour to shape modifications, most of our handbags are made-to-order. In addition, every season we offer a limited edition of handbag styles and key accessories (without personalisation), available for shipment within one week. For personalised orders, please allow 10 to 14 business days to complete your order.

Question 3

What kind of materials and leathers do you use?

Answer

Most of the designs are made from genuine leather like, calfskin, cowhide, suede, etc., as well as all types of exotic leather. In addition, eco-leather and fabrics such as wool, denim, cotton and others are available upon request.

Question 4

Do you offer other types of leather accessories?

Answer

We do, from cardholders to belts to dog collars and leashes, we can design and manufacture most of leather accessories for you. Please ask us for pictures of our bespoke styles or send your own design and we'll gladly work with you to create it.

Question 5

How long does it take to manufacture my order?

Answer

Manufacturing time varies per handbag style and order quantity. While items in stock are ready for shipment within 7 to 14 business days, please allow from 10 to 14 business days for exclusive designs and up to 30 days for handbags from exotic leather.

Question 6

What are your acceptable payment methods?

Answer

Once we receive your request by email, we will inform you of exact time period necessary to manufacture your order, as well as payment methods. You will be able to choose a most convenient payment method among these: PayPal, Credit Card or Bank Transfer.

Question 7

Do you offer warranty for my handbag?

Answer

We do. For more information, please read carefully Terms&Conditions and Warranty statements above.

Question 8

Can my order be gift-wrapped?

Answer

Definitely, just let us know in advance that it's a gift and we'll be happy to wrap it beautifully for you.

Question 9

What about shipping?

Answer

Standard shipping around the world is offered free of charge with expected delivery within 10 to 14 days depending on destination.

Express shipping is available upon request and will be quoted prior to order confirmation.

Question 10

Can I return my order?

Answer

Handbags from Limited edition collections can be returned within 14 days of purchase. These must be unused and wrapped in their original wrapping.

Bespoke and personalised styles cannot be returned.

For more inquiries, please contact us at: hello@tika.moda

Question 11

Do you recycle and re-process vintage handbags?

Answer

We do and we do so with love! Premium leather cutoffs discarted by saddlery and footware industries is used for our signature weaves, small accessories and parts of most of handbags designed and produced at out workshop. Upon request, we can also manufacture small pet accessories from leather cutoffs left from individual orders. While we are not in the business in re-processing vintage handbags, we will consider your request if you'd like to create a new design from an old handbag you don't want to let go of.

Question 12

GENERAL TERMS & CONDITIONS

Answer

We offer this online service in order to facilitate the purchase of handbags from anywhere in the world, at any time.

This document contains the terms and conditions applied to all orders placed at TIKA online website www.tika.moda. By placing your order, you enter into agreement with us and accept our terms and conditions.

Please read it carefully and if you have any doubts or suggestion we kindly ask you to contact us by e- mail: hello@tika.moda

We will be happy solve any questions and/or respond to feedback or suggestions that you might have.

TIKA reserves the right to revise and amend these Terms and Conditions at any time. Use of TIKA's website and purchases made on line are subject to the following terms and conditions.

By placing an order the user:
- Accepts that he has read and agrees with the following terms and conditions;
- Declares to be at least eighteen (18) year of age and/or over the age of majority in his/her jurisdiction of residence, legally authorized to enter into contractual obligations and able to use own means of payment;
- Will not make fraudulent use of the website, contrary to the law or good customs;
- Accepts that the Spanish legislation will govern any conflict with the User

Question 13

COPYRIGHT & TRADEMARK

Answer

TIKA is the owner of the website www.tika.moda and its contents. This includes the documentation, images, characters, design, music, videos, software, codes and format scripts. The material included in the website TIKA is protected by copyright. Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from TIKA.

TIKA does not allow the use of the website’s contents or the trademark for any other purpose than what is written above.

Question 14

DISCLAIMER

Answer

TIKA publishes information on its website to provide the best service to Users and permanently updates the information. However, TIKA declines any responsibility for eventual technical inaccuracy and/or typographical errors.
We reserve the right to make corrections and changes to the website when necessary without giving prior notice.
We do not offer any guarantee that the information published on its own website is in conformity with the laws of the User’s competent jurisdiction, with the exception of the Spanish territory.
TIKA website is a protected site according to international Internet standards which, if used correctly, should not cause viruses. However, we do not take responsibility for any problems, damages, viruses or risks that the User may incur as a result of misuse of the website and declines any responsibility from eventual faulty operations of the website.
We reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

TIKA does not guarantee in any way that the material present on the website can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from those locations, do so at their own risk, and are solely responsible for respecting their own local laws.

Question 15

ITEM DESCRIPTIONS

Answer

All items displayed on our website are described as accurately as possible. Nevertheless, users should contact us at hello@tika.moda for any doubt or additional information they may need.
Due to computer’s colour settings, browser software or computer system, the colours of the products displayed on our website can differ from real colours. We cannot be held responsible for any such differences.

Question 16

PRIVACY

Answer

All personal information provided to TIKA website will be handled with responsibility and will not be used for any purposes other than supplying the best service to the Users. We commit not to share any personal information with a third party without Users prior consent.

Question 17

RETURN POLICY

Answer

Stock items, without personalisation, can be returned within 14 days from purchase date in their original wrapping and unused. We'll offer a full refund or another item once retrun parcel has been received and contents evaluated. Exclusive and custom made items cannot be returned unless a defect in craftsmanship has been detected by the Client within 14 days after reception of each handbag by the Client. In such case, Client is only responsible for all costs related to delivery arrangements of a bag to a Designer, who will evaluate the defect in person and will establish whether it is caused by failure in craftsmanship or is subject to wear and tear by the Client. Designer will either justify or repair the item within reasonable time necessary for the type of repair, not extending over the period of 12 weeks.

Question 18

WARRANTY & RECOMMENDED CARE FOR LEATHER GOODS

Answer

We strive to take care of our clients as much as we care about our products. We believe this is a personal relationship and every item tailored individually for you is covered by a 12month warranty. This warranty contemplates repairs free of charge to the Client and will be applied only upon proper use of the article and following care instructions, which include:
Avoiding exposure to direct sunlight for long periods of time
Avoiding exposure to heat sources
Avoiding exposure to strong or inclement weather
Expressly avoiding using solvents or skin creams to clean leather, they will damage it
Avoiding forcing the bag in any way, which can distort the bag and cause damage

Should the Client claim issues originating from the lack of respect for these rules, we will not be required to provide a warranty.

Question 19

FOR BRANDS

Answer

If you are looking to develop a style or a whole new handbag collection and don't know where to start, please send me an email to hello@tika.moda and I will guide you through each step towards your dream.

Tailored Individually Key Accessories